Hotel Ciutat De Girona

I can easily forgive that the hotel needs a fair bit of cosmetic maintenance (see pictures of a few items) but the fact it felt physically unsafe wasn’t acceptable. The hotel uses a motion detector system to turn on hallway lights. Unfortunately, it’s not configured well. The dark picture below is my first two steps into the hallway (from either direction). The picture of the staircase was lightened automatically by my iPhone. And while it’s likely the city rather than the hotel that created the problem, there is a curb that is invisible to those of us with depth perception struggled (see grey stone picture). The two parts are a step of three inches. Tape (yellow or reflective) would really help. The breakfast was “meh”, they use only half the room (making it feel crowded), and the towels they insist on leaving take up the entire area by the sink. The person who was the Front Desk manager said that they were aware. (I’d asked to speak to the hotel manager but he refused to check.) I’d said I felt the problems deserved a one-star review. He told me I was wrong! No sense he cared at all (perhaps because I asked to speak in English and subtlety is English is tough.) He did have a safety light turned on in my hallway (which did help though it buzzed all the time). So three stars but I doubt I’d return. UPDATE Nov 17 - Google blocked my review because the picture of the hallway and the stairwell are too blurry. I totally agree as there of dark spaces. So I removed them and reposted.

Nice, clean, air-conditioned room, friendly and helpful staff, great location very close to both the Eiffel Bridge and Independence Square, fifteen minute walk from the train and bus station. There was a bath in the bathroom but no way of diverting water to the bath taps from the shower and no plug. I appreciate that this is a measure to save water but after a day walking the streets of Girona there's no substitute for a bath to ease away the aches and pains in the feet, legs and back. We'd also booked a family room but the room we were given contained two single beds pushed together- this wasn't a big deal for us but might affect others if the same happened to them.

A clean, quiet, friendly hotel in central location of Girona, close to all the key sites of the city. Room was clean and well equipped, although our room was due a makeover. Bed & pillows were comfortable. Breakfast buffet was very nice, and offered a full range of continental and English breakfast. Staff were friendly. Hotel is ideal for business clients & tourists on a city break and would recommend to either.